Integrated with Commend Intercom Solutions
Cayuga VMS – Server Interface
OverviewDescription
Handle calls and start event based actions e.g. recordings inside of Cayuga.
Qognify's video management software Cayuga provides an interface to the Commend system via the ICX protocol. With this interface Qognify is able to trigger events like live-video and video recording in the video client. The communication between the two systems is based on the IP-ICX protocol.
Key Features
- Receive Call Requests in Cayuga
- Handle Call Requests in Cayuga
- Start actions in Cayuga based on events from Commend e.g. start recording etc.