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  • Commend BeneluxNetherlands, Belgium
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  • Commend Middle AsiaKazakhstan, Kyrgyzstan, Tadzhikistan, Turkmenistan and Uzbekistan
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  • Commend Middle AsiaKazakhstan, Kyrgyzstan, Tadzhikistan, Turkmenistan and Uzbekistan
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Helps to overcome barriers

Serverless Counter Intercom Systems

Barriers such as plexiglass reception windows etc. must enable clear communication and full speech intelligibility. This is where Commend’s pragmatic, cost-efficient solutions come into their own. With carefully selected components and proven leading technology they offer the necessary level of safety to stay in contact where physical contact must be avoided.

Wherever walls of glass, wood or bricks put up a sound barrier between people, modern communication solutions are called for to enable face-to-face conversations while maintaining personal safety and protection. Counter Intercom Systems by Commend are designed to provide a natural conversation experience across acoustic obstacles such as reception windows, intensive care or isolation wards in hospitals, custodian’s offices, cash desks, security and clean room airlocks, etc.

Experience Operational Excellence

Information Desks

Ideal for information desks in public facilities such as airports, train stations, or shopping malls.

Ticket
Counters

For cash and ticket counters of all kinds, e.g., in supermarkets, public transport, car parks, etc.

Bank Counters

At bank counters to ensure clear and protected communication between customers and bank staff.

Security Checkpoints

Deployed at security checkpoints to ensure clear communication between staff and visitors.

Check-in/Check-out Desks

For communication at hotel receptions during the check-in and check-out processes.

Government Service Desks

Used at government service counters, such as citizen offices or visa counters, to facilitate clear information exchange.

Prison Visitor Rooms

Designed for visitor rooms in prisons to enable secure and effective communication between inmates and visitors.

Hermetically
Sealed Rooms

Hermetically sealed rooms or visitor boxes in hospitals, 'senior' or nursing homes

Features & Benefits

Loud and clear

Excellent speech intelligibility, even under the toughest of conditions (e.g., loud background noise). Functions such as constant self-adjustment to ambient acoustic conditions and adjustable microphone sensitivity help to enhance speech intelligibility even further.

Flexible, scaleable, future proof

Upgrade your Intercom stations effortlessly with eco-friendly, resource-saving design and "Evergreen Technology" for long-term compatibility. Operate Multiple Counter Intercom stations seamlessly, avoiding audio signal feedback. Easily extend functionality with plug-in ports for various peripherals like headsets.

Smart and discreet

The devices detect automatically when a conversation has finished and turn off automatically after 20 seconds of silence. What is more, the speaking range on both sides of the barrier can be adjusted individually, so the system also helps to ensure discretion at the counter.

Counter Intercom Products                                  

  • Hands-free speaking enables contactless conversations to avoid cross-contamination
  • Easy, fast delivery and installation
  • Intuitive, simple operation
  • Natural conversation support for simultaneous speaking and listening in both directions
  • Separate, individually adjustable volume control for both sides of the barrier (plexiglass window etc.)
  • Flexible connectivity over microphone, loudspeaker, including bell push-button, (e.g. for hearing-aid loop amplifier)
  • High volume capacity (e.g. for announcements/patient or number paging) with connection port for an external power amplifier
  • Optional proximity switch: automatically activates voice communication for speakers approaching the device

Real Voices, Real Experiences

Head of Technical Services, Davos Klosters Mountains

Jürg Müller

We were on the lookout for a reliable, easy-to-use communication, access and announcement system for the entire region. We were particularly impressed with the excellent audio quality of the Commend solution.

Managing Director, Skiwelt Söll

KR WALTER EISENMANN

In the run-up to our renovation project, we had been in contact with other aerial cableway operators in search for possible providers of an Intercom solution for our guest counters. They all were highly satisfied with their Commend solutions, so we decided to go with a Commend system as well. One hundred per cent availability and customer satisfaction are living proof in our day-to-day operations that this was an excellent decision.