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Interactive Kiosks with Touchscreen and Communication – od22
OverviewTouch screen equipped interactive kiosks with voice communication options by Commend UK are suitable for any type of application requiring intuitive, yet precise user interaction.
This is a Commend UK product
Please check regional availability with your local Commend partner.
Introduction to Interactive Kiosks and Their Role in Modern Urban Infrastructure
Interactive kiosks have become a defining feature of modern urban environments, acting as multifaceted touchpoints for information dissemination, service facilitation, and public engagement. In recent years, the integration of voice communication into these kiosks has further expanded their capabilities, making them more accessible and user-friendly. This evolution is particularly significant in public transport stops, buildings, and smart cities, where providing quick and accurate information is crucial for smooth operations and enhanced user experiences.
The incorporation of voice technology into interactive kiosks addresses several challenges faced by traditional touch-only systems, such as improving accessibility for people with disabilities and enabling hands-free interaction. These advancements are part of a broader trend towards creating smarter, more connected cities that prioritize convenience, safety, and inclusivity for all citizens.
Interactive and Communication Kiosk
Features of Voice-Enabled Interactive Kiosks
Voice-enabled interactive kiosks come with a variety of hardware and software features to ensure effective and accurate communication:
- Conversational AI: interactions to answer queries, provide guidance, and offer recommendations
- Multilingual Support: Ability to switch between multiple languages, catering to diverse user groups
- Audio Technology: Ensuring clear communication even in noisy environments, which is essential for public spaces like transport hubs.
- Accessibility: People with visual impairments can use voice communication to access information, and integrated induction loop amplifiers support people with hearing impairments.
These features make voice-enabled kiosks a powerful tool for information dissemination, user assistance, and public engagement.
Use Cases of Interactive Kiosks
- Interactive kiosks provide Real-Time Information on bus or train schedules, delays, and route changes at public transport hubs
- Wayfinding Assistance: Directions for navigating in complex buildings, in cities or in transport hubs
- Interactive touch screen kiosk and Emergency Call station for tourists and residents in cities and communities
- Interactive touch screen kiosk with Directory of Companies, Departments and Contacts in large buildings and areas such as universities
