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Improving Communication
for Crisis Situations

Commend's case study for the Gioia 22 building in Milan, Italy, shows the implementation of a comprehensive communication and security system aimed at improving safety and operational efficiency. The system was realized and commissioned by Commend Italia in 2021. The building is part of the new development of Porta Nuova Garibaldi, and thus included the installation of a highly advanced Advanced Security Building Intercom solution to manage service and emergency communications within the skyscraper.

Key Components and Functions

1. Intercom Servers and Terminals:

   - GE 800 Intercom Servers: Six servers installed on three different levels. Three groups of Intercom terminals were interconnected using Commend's IP bridge technology to ensure cyber-secure communication without network switches.

   - EE 980 Control Desks: Equipped with 7” displays and OpenDuplex® audio quality, allowing natural hands-free communication and video stream visualization from IP cameras at entrances

   - WS 211VD SOS Terminals: Placed in safe/refuge areas for direct calls and voice announcements, designed to be robust and reliable under various conditions

2. Integration with Building Management Systems:

   - The Intercom system is connected to a Siemens BMS for management and diagnostics, ensuring seamless operation and monitoring

3. Specialized Communication Points:

   - Elevator Communications: Digital terminals for communication within elevator shafts, roofs, pits, and machine rooms

   - Access Points: Vandal-proof terminals with IP cameras installed at pedestrian and driveway access points for secure communication

Benefits and Innovations

- High Speech Quality and Functionality: The system ensures excellent speech intelligibility and features with functions such as audio monitoring, background noise suppression and intelligent volume control

- Reliability and Redundancy: With redundant power supplies and continuous monitoring, the system guarantees operational continuity and reduces the need for manual checks

- Environmental Sustainability: The project emphasizes technological innovation and environmental sustainability, reflecting COIMA SGR's commitment to responsible development

The implementation of Commend's Intercom and Security solutions in the Gioia 22 building demonstrates how advanced communication technology can significantly improve security, operational efficiency and sustainability in modern high-rise buildings. The project sets a high standard for the integration of Advanced Security Building Intercom Systems (ASBIS) into the management and operation of modern buildings, providing a model for similar developments worldwide.

For more information you can download the Case Study here!

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